Payments

In order to be able to participate in our auction, you will be asked to enter a valid credit card number as you place your first bid. This is only for verification purposes and no payments will be taken at that time.

Your credit card will only be debited once the auction will end. The TPS and TVQ taxes will be added to your final bidding amount.

The payment will appear on your credit card statement as SIGNATURE PRO.

All bids are considered a promise to purchase and all winners have the obligation to pay for items they bid for.

 

Recovering your items

Once the silent auction ends, we invite you to get in touch with Signature Pro at our office at 450-682-3098 or via email at encan@signaturepro.ca to confirm whether if you will pick up your item(s) or have them shipped out. All shipping will be charged. 

Option 1:

You may pick up your item(s) directly at our office during business hours. Our office is located at:

Signature Pro

374 Boul. Cartier Ouest

Laval, QC H7N 2K2

Our business hours are from Monday to Friday, 9am till 4:30pm. How ever you can only pick up your item on appointment.

Option 2:

We would be happy to ship out your item(s) via a courier for a cost of minimum $15. The cost is subject to change depending on the area and location you wish to have it delivered. So a small item shipped out to Montreal versus a frame to a norther region, wont have the same cost.

For more details and delivery charges please call our offices at 450-682-3098 or toll free at 1-855-882-3098. You can email us also to encan@signaturepro.ca.

Please note that you have 2 months from the end of the auction to recover your items, after which they will no longer be considered your win and will be put back in auction.

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